Shipping policy

Thank you for shopping with Cancer My Arse! We aim to get your order to you as quickly and safely as possible. Please read the information below about how we process and deliver orders.

UK Delivery Charges

  • Standard UK Delivery: £3.99

  • Any additional delivery options and their charges will be displayed at checkout, where available.

Shipping charges are calculated at checkout before you complete your purchase.

Order Processing & Dispatch

Some of our products are printed or made to order, while others are held in stock and ready for dispatch.

Made-to-order products

Most print-on-demand products require approximately 3-5 working days for production before dispatch. Production times may vary depending on the product, supplier and seasonal demand.

In-stock products

Products held in stock are prepared for dispatch as soon as reasonably possible after your order has been placed.

Working days exclude weekends and UK bank holidays.

Delivery Times

Delivery times vary depending on the product, delivery service and destination.

Please remember that production time and delivery time are separate. Made-to-order products must be produced before they can be dispatched.

Any delivery estimates provided are indicative rather than guaranteed, unless we have expressly agreed a specific delivery date with you.

We'll let you know if we're aware of a significant delay affecting your order.

Orders Arriving Separately

To provide a wide variety of branded merchandise we work with different suppliers and fulfilment partners, so products from the same order may occasionally arrive in separate parcels.

For example, if you order a T-shirt and a greetings card, they may be dispatched separately and arrive on different days.

You won't be charged additional postage simply because we send your order in multiple parcels. You'll only pay the delivery charge confirmed at checkout.

Christmas & Seasonal Orders

During busy periods, particularly in the run up to Christmas, production and delivery times may be longer than usual.

We recommend placing Christmas orders as early as possible. Any published Christmas ordering deadlines are guidance only, unless expressly stated otherwise, and delivery by Christmas cannot be guaranteed.

Missing, Delayed or Damaged Orders

If your order hasn't arrived within the expected delivery time frame, or an item arrives damaged, please contact us at hello@cancermyarse.store.

Include your order number and a brief description of the issue, along with photographs if an item has arrived damaged.

We'll investigate with the relevant supplier or delivery partner and work to resolve the issue.

Cancer My Arse remains responsible for ensuring your order reaches you in accordance with your statutory consumer rights.

Incorrect Delivery Information

Please double check your delivery address before placing an order.

If you notice a mistake, contact us as soon as possible at hello@cancermyarse.store. We'll do our best to update the details before dispatch, although changes cannot always be made once an order has been processed.

Returns & Refunds

For information about cancellations, returns and refunds, please see our Refund Policy.

Contact Us

If you have any questions about shipping or an existing order, we're happy to help.

Email: hello@cancermyarse.store

Website: www.cancermyarse.store